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Overview of Stage II Modules
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Module
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What is it used for?
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Who is involved?
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Comment
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1.
Analyse Business Processes
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This module helps you audit the knowledge
requirements of business processes.
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Consultant and employee that "governs" business
process. Additional interviews with employees
involved in process.
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1,
2 are useful:
in
relatively structured environments
when there is a need to better manage knowledge in
specific business processes
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2.
Leverage Knowledge in Business Processes
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To
design and implement additions / modifications in
business processes to improve knowledge management
within process
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Consultant and employee that "governs" business
process. Additional interviews with employees
involved in process.
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3.
Analyse Knowledge Networks
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This module helps you understand the informal flow
of knowledge within networks of people in the
organisation.
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Consultant and Change Agent. Additional interviews
with people in knowledge networks.
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Module 3 is to be used only in environments that
there already exist informal networks of people that
focus on a specific knowledge asset or business area
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4.
Leverage Knowledge Networks
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This module helps you design and moderate Knowledge
Networks within the organisation.
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Consultant and Change Agent. Additional interviews
with people in knowledge networks.
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Module 4 is to be used by organisations that wish to
build communities that will be collecting, storing
and advancing key knowledge assets of the
organisation. Particularly important for
dispersed organisations.
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